Shipping policy

Shipping Policy

Thank you for choosing Amanilab. We are dedicated to ensuring that your jewelry reaches you safely and promptly. Please review our shipping policy to understand how we manage your orders.

Shipping Locations

We proudly ship our jewelry to customers within Belgium, across the European Union, and to Dubai.

Processing Time

All orders are processed within 5-7 business days. Orders are not processed or shipped on weekends or public holidays. Once your order is processed, you will receive a confirmation email containing your order details and tracking information.

Shipping Time

We guarantee that your order will be delivered within 14 business days from the date of processing. Delivery times may vary depending on your location within Belgium, the EU, or Dubai. We strive to meet this timeline for all shipments.

Shipping Rates

We offer free shipping on all orders within Belgium, the EU, and Dubai.

Tracking Your Order

After your order is shipped, you will receive an email with a tracking number. You can use this number to track your shipment and stay updated on its delivery status.

Shipping Carriers

We use reputable shipping carriers to ensure your jewelry arrives safely and on time. Our primary carrier is FedEx, but we may also use [Bpost, PostNL, DHL, UPS, etc.], depending on the destination and service availability.

Customs, Duties, and Taxes

Amanilab is not responsible for any customs duties, taxes, or fees that may be applied to your order. All such charges imposed during or after shipping are the responsibility of the customer.

Damages

Amanilab is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipping carrier to file a claim. Keep all packaging materials and damaged goods as evidence before filing a claim.

Returns and Exchanges

For information on returns and exchanges, please refer to our return policy. If you have any questions regarding our shipping policy, please contact us at info@amanilab.com.

Contact Us

For more information or any questions about our shipping policy, please contact us at:

Amanilab
Email: info@amanilab.com
Phone: +32 471 18 08 24
Address: Vestingstraat 53/57, second floor, 2018 Antwerpen

Thank you for shopping with Amanilab. We appreciate your business and look forward to serving you again.